FAQ

 
 

  Self-Pickup Service

Central Showroom:

Level 1, 18C Aberdeen Street, Central, Hong Kong.

or

Kwai Hing Showroom:

Unit D, Level 9, Bold Win Industrial Building, 16-18 Wah Sing Street, Kwai Chung, N.T, Hong Kong.

Central Store: Everyday

Self-Pickup Service Hours between 11am to 7pm.

or

Kwai Hing Store: Saturday & Sunday 

Self-Pickup Service Hours between 1pm to 6pm.

*NOTE: Please notify us 24 hours either via e-mail or phone before self-pickup date.

  Delivery Service

ADD-ON SERVICES

*Click* on the Price Tags to Add to Cart. ADD-ON Service which are not listed below will be quoted separately.

Delivery Service as generally stated is a One Time and One Way Only (From FUURN Warehouse to Customer Location) with a Standard Van. ADD-ON is also available for selection upon Check-Out.

 

Hong Kong: Sheung Wan, Mid-Level, Central, Admiralty, Lamma Island Ferry Pier.

Kowloon: Tai Wo Hau, Kwai Hing, Kwai Fong.

Hong Kong: Sai Ying Pun, Wan Chai, Causeway Bay.

Kowloon: Tsuen Wan, Lai King, Tsing Yi, Mei Foo, Lai Chi Kok, Nam Cheong, Olympic, Kowloon, Austin, Tsim Sha Tsui.

Hong Kong: Kennedy Town, HKU, Shek Tong Tsui, Tin Hau, Happy Valley, Fotress Hill, North Point, Jardine's Lookout, Western District, Tai Hang.

Kowloon West: Tsuen Wan West, Kam Tin, Kam Sheung Road, Yuen Long, Sai Wan.

Kowloon East: Cheung Sha Wan, Sham Shui Po, Prince Edward, Mong Kok, Ho Man Tin, Yau Ma Tei, Jordon, Tsim Sha Tsui East, Hung Hom, Ho Man Tin.

Hong Kong: Pok Fu Lam, Quarry Bay, Tai Koo, Sai Wan Ho.

Kowloon North: Tai Wai, Sha Tin.

Kowloon West: Sham Tseng, Ping Shan, Tin Shui Wai.

Kowloon East: Kowloon Tong, Shek Kip Mei, Lok Fu, Wong Tai Sin, Diamond Hill.

Hong Kong: Aberdeen, Wong Chuk Hang, Lei Tung, South Horizons, Ap Lei Chau, Ocean Park, Shau Kei Wan, Heng Fa Cheun, Chai Wan, Bel-Air, Cyberport.

Kowloon North: City One, Sha Tin Wai, Fo Tan, University.

Kowloon West: Lam Tei, Siu Hong, Tuen Mun, Kai Tak.

Kowloon East: Kowloon Bay, Ngau Tau Kok, Kwun Tong, Lam Tin.

Hong Kong: Siu Sai Wan, Repulse Bay, The Peak.  

Kowloon North: Shek Mun, Tai Shui Hang, Tai Po, Tai Po Market.

Kowloon East: Yau Tong, Tiu Keng Leng, Tseung Kwan O, Hang Hau, Po Lam.

Hong Kong: Tai Tam Road, Stanley.

Kowloon North: Tai Wo, Fanling, Sheung Shui.

Kowloon West: Park Island / Ma Wan, Tung Chung.

Kowloon East: Ma On Shan, Wu Kai Sha, Sai Kung

Standard Van : Discovery Bay, Airport, Shek O

Location Not Listed. Please Contact Us for Quotation.

 

  Walk-Up Service

Price quoted below is per item and serves as a reference only. IF you live in a Walk-Up building and would like to ADD-ON Walk-Up Service, please e-mail us separately after Check Out with your purchase receipt number and our team will reply with quotation for your kind consideration.

Walk-Up Service (5 Steps)

S   Dining Chair / Bar Stool / Table Lamp / Side Table / or similar..

M  Sofa (1-2 Seater)/ Lounge Chair/ Dining Table (less than 120cm)/ Coffee Table (Glass Top) /or similar..

L   Sofa (3 Seater or more) / Dining Tables (equal to or greater than 120cm) / Marble Furniture /or similar..

 

Walk-Up Service (Level 1)

S   Dining Chair / Bar Stool / Table Lamp / Side Table / or similar..

M  Sofa (1-2 Seater)/ Lounge Chair/ Dining Table (less than 120cm)/ Coffee Table (Glass Top) /or similar..

L   Sofa (3 Seater or more) / Dining Tables (equal to or greater than 120cm) / Marble Furniture /or similar..

 

Walk-Up Service (Level 2)

S   Dining Chair / Bar Stool / Table Lamp / Side Table / or similar..

M  Sofa (1-2 Seater)/ Lounge Chair/ Dining Table (less than 120cm)/ Coffee Table (Glass Top) /or similar..

L   Sofa (3 Seater or more) / Dining Tables (equal to or greater than 120cm) / Marble Furniture /or similar..

 

Walk-Up Service (Level 3)

S   Dining Chair / Bar Stool / Table Lamp / Side Table / or similar..

M  Sofa (1-2 Seater)/ Lounge Chair/ Dining Table (less than 120cm)/ Coffee Table (Glass Top) /or similar..

L   Sofa (3 Seater or more) / Dining Tables (equal to or greater than 120cm) / Marble Furniture /or similar..

 

Walk-Up Service (Level 4)

S   Dining Chair / Bar Stool / Table Lamp / Side Table / or similar..

M  Sofa (1-2 Seater)/ Lounge Chair/ Dining Table (less than 120cm)/ Coffee Table (Glass Top) /or similar..

L   Sofa (3 Seater or more) / Dining Tables (equal to or greater than 120cm) / Marble Furniture /or similar..

*IMPORTANT NOTE: Due to the health & safety of our delivery staff, the walk-up service is not available for 190cm diameter Oval Tulip Dining Table (Marble top finish) and 190-250cm width Table (Glass finish) however if customer would still like us organise for delivery service, additional surcharge applies. Fuurn will not and cannot be held liable for any defects/ damages taken place during transportation and delivery hence it is recommended that customer organise their own delivery service externally.

 

  Boat Access Service

Please e-mail our team at info@fuurn.com for more information on this service.

  Furniture Removal Service

 

All Furniture Removal Service will be quoted separately. After Check Out, please e-mail us at info@fuurn.com with your purchased receipt reference for quotation.

ON-SITE  Furniture Disposal Service

S   Chair, Side Table and other small items

M   Lounge Chair and Coffee Tables, etc..

L   Furniture (less than 180cm)

XL Large Furniture, Marble Material, Bed Frames (equal or greater than 180cm)

 

OFF-SITE  Furniture Disposal Service

S   Chair, Side Table and other small items

M   Lounge Chair and Coffee Tables, etc..

L   Furniture (less than 180cm)

XL Large Furniture, Marble Material, Bed Frames (equal or greater than 180cm)

*IMPORTANT NOTE: To obtain a more accurate Quotation for this service, Customer is required to sent photos of the furniture intended to be disposed. The basic charge includes disassembly of furniture and the Off-Site furniture disposal service fee includes transportation of waste to the closest garbage disposal area.

*IMPORTANT NOTE: Price above may vary depending on the complexity of the furniture Customer intend to dispose and the location of the closest garbage disposal area. If delivery staff is required to disassemble to exit your unit, fit into your lift or staircase or vehicle, additional surcharge may apply.

  Installation Service

 

Installation Service is available for ADD-ON in individual product page.

Installation Service fee starts at HK$ 50 per item.

  5.5 Tonne Truck Delivery Service

5.5 Tonne Truck Delivery Service is available for goods equal or larger than 180cm.

HK$ 1,280 : Flat Rate - Small Quantity Goods (equal or greater than 180cm : 1 to 4 pieces)

HK$ 1,980 : Flat Rate : Larger Quantity Goods (equal or greater than 180cm : 5 or more pieces)

*NOTE: Please contact customer service for a more accurate quotation, price may vary depend on total quantity, total cbm, total size, total weight, etc.

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