FAQ

 
 
 
 
 
FURNITURE CARE & MAINTENANCE

Wood & Veneer

Sun Damage,

These materials are both sensitive to light. We'd recommend that you avoid leaving anything on the surfaces for the first 6-8 weeks, if they're exposed to sunlight. This should help you avoid any marks or rings appearing if the furniture lightens in the sun.

Cleaning,

A damp (never soaking wet) cloth will do it. Dry the surfaces thoroughly afterwards. Both wood and veneer can be damaged by liquids, so if you spill anything on it, be sure to wipe it dry immediately. If you need to remove any stains, go gently – use mild soap and warm water.

 

Leather

Sun and Heat Damage,

Leather can lighten if it's exposed to direct sunlight, so be careful where you place it if you want to avoid this. It can also be damaged if it's exposed to heat – don't put it too close to a radiator.

Cleaning,

You can clean leather using a soft, dry cloth. Or a cloth and soapy water for a bit more elbow grease. To keep your leather looking its best, we recommend you clean it regularly with a leather cleaner.

 

Synthetic Leather

Sun and Heat Damage,

Synthetic Leather is very sensitive to sunlight, so be careful where you place it. It can also be damaged if it's exposed to heat – don't put it too close to a radiator.

Cleaning,

You can clean leather using a soft, dry cloth or damp (never soaking wet) cloth will do. As synthetic leather is very sensitive to any kind of chemical and/or liquid.

Upholstery

Sun Damage,

Upholstered furniture will lighten over time if it's exposed to direct sunlight, so be careful where you place your furniture pieces.

Wear,

To keep seat cushions looking their best and to help them wear evenly, be sure to regularly turn them. Give foam, feather or fibre-filled cushions a shake as often as possible to help them keep their shape.

Feet,

Make sure the feet on your chair or sofa are tightly fastened. Try not to drag them to avoid damage to the feet, or your floor.

 

Marble

Liquid Damage,

Marble is a natural stone and should only be cleaned with a neutral pH cleaning solution. Any form of spilled liquid including water glass ring and especially spills from acidic materials like alcohol, citrus juices and coffee must be wiped immediately as it may wear away marble. Hence to avoid water rings, the best solution is to use a coaster or use cup ware that does not produce condensation. For food, plants or flowers, it is also best to use a doiley, coaster or placemat. Surprisingly a lot of foods, beverages and foods are acidic like tomato juice, orange juice, grapefruit juice, wine and other products such as nail polish remover and vinegar should not be used near a marble material.

Cleaning,

For everyday cleaning use a dry soft cloth, duster or similar to wipe away dust. For a deeper clean, use damp (never soaking wet) cloth. If any cleaner is to be used, use a very gentle pH neutral cleanser like a dish washing liquid diluted in water. Then completely wipe away any excess water droplets with a dry soft cloth. We’d like to emphasize again to use a dry soft cloth to wipe off all excess liquid to avoid streaks and ensure all moisture is removed from the marble top.

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